LAUCHING DATE : 28. 04. 2021
If you bought the Wetsuit shampoo below, from 01st January 2019 :
WETSUIT SHAMPOO - SURF SYSTEM
Model Code : 8535520
You are concerned by this information.
We would like to thank you for the trust you put in us when purchasing this product from Decathlon.
As part of our safety policy the OLAIAN brand teams have noticed that the product does not meet with the legal standard. The non conformity is linked with the lack of warnings according to the product classification.
We ask you TO NO LONGER USE THE PRODUCT.
You will be fully reimbursed once you bring back your defective product in a Decathlon Store.
You can bring back your product in any Decathlon store to get your refund. There is no delay to bring back this product.
Our Customer Relation Center is available to answer any questions you may have :
OLAIAN thanks you for your understanding and is sorry for the inconvenience it may have caused.
Stéphane SAIGRE, Leader de la marque OLAIAN SURF
8 rue des Orangers
64700 HENDAYEPlease show until the 28th of June 2021