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PRODUCT RECALL

PRODUCTS:

You were many in choosing this product and we thank you for that.
Unfortunately, as part of our quality process, the OXELO teams have identified a potential risk regarding the breakage of the scooter direction tube.
A crack can appear progressively and cause the direction tube to break during usage which could cause the child to fall.
Our commitment to the quality of the products that we design for our young users is such that we do not want to take any risks and we have decided to recall this product.
You are concerned if you bought the product from the 24th of January 2021 to the 30th of September 2021 included.
We invite you to return your product to your nearest store for a complete refund.
Our Customer Relation Center is available to answer any questions you may have :

[email protected]


We thank you for your understanding and apologize for the inconvenience caused.

If you have purchased the following product: LJ 150 N + harness NEW, between 12 April 2021 and 27 August 2021

You are concerned by this information note.

Product’s name: LJ150 N + HARNESS NEW 

Brand: TRIBORD

model code: 8641609

Do not use your lifejacket and return it to the store.

As part of our quality and safety procedures, the Tribord teams have identified a potential risk on the harness.

In very rare cases, there is a risk that the harness may fail if you fall overboard. This defect does not affect the buoyancy of the product, but it may mean that you are no longer attached to your boat, making it unsafe to use.

We pay close attention to the quality of the safety products we design for our users and we do not want to take any risks and have therefore decided to recall this product.

We invite you to return your product for a refund to the store of your choice.

Our Customer Relation Center is available to answer any questions you may have :

[email protected]

We thank you for your understanding and apologize for the inconvenience caused.

Kiprun’s team has identified a potential security risk on the KIPRUN GPS 500 and KIPRUN GPS 550 watches.

The references of the product concerned are indicated on the back of the watch: 

Product name : KIPRUN GPS 500 Model code : 8527648, 8527647

Product name : KIPRUN GPS 550 Model code : 8527651, 8527652

If you receive this email, it means that we have identified in our database that you have purchased one of these products.

The problem identified concerns the battery that may overheat and may cause burns and/or a possible start of fire during charging and/or in use.

PLEASE STOP USING THE PRODUCT 

We don't want to take any risks regarding the safety of our users and have decided to recall all products.

As a precaution, we invite you to return your product to the nearest store for a refund.

We apologize for the inconvenience caused and thank you for your understanding.

We invite you to return your product to your nearest store for a complete refund.

Our Customer Relation Center is available to answer any questions you may have :

[email protected]

We thank you for your understanding and apologize for the inconvenience caused.

Dear customers, we have detected an organoleptic alteration in one of our products: a potential modification of taste and smell (similar to vinegar) making the product unfit for human consumption. As a precaution, we have decided to recall the following batch:Brand: TRIBORD.

Product name: ISO READY TO DRINK ISOTONIC DRINK 500ML - ORANGE

 Product Brand: APTONIA

 Bar Code: 3583787609163 / 3583787609217

 Batch (Lot) concerned: 03/02/2023

 Best Before Date (Expiry date): 03/02/2023  

Product reference: 4094708 & 4094712

Where can I find the lot number and expiration date?

Batch

The concerned batches have been withdrawn from the market, however, some of these products could have been sold before this withdrawal was active, more precisely between 08/12/2022 and 09/30/2022 inclusive.

If you have bought and still have a product from this lot, please do not consume it and bring it back to the store of your choice to get reimbursed (even if the product is already open or partially consumed)

Our Customer Relation Center is available to answer any questions you may have :

[email protected]

Décathlon SE, Société Européenne  au capital de 10 450 000 euros – 4 bd de Mons BP 299 – 59665 Villeneuve d’Ascq Cedex – RCS Lille Métropole 306 138 900

If you have purchased the following product: ROCKRIDER XC 500S MTB (Model code: 8614814). You are concerned by the following information.

Bike

Our quality teams have identified a fault with the MANITOU MACHETE 120mm fork, that could lead to a fork failing. Following our tests, we believe that there is a risk that the plunger could break during normal use. We do not wish to take any risks with our users.

We ask you to stop using this product and follow the instructions below:

In order to verify if your Rockrider XC500S MTB is affected by this problem, please follow the link below. You will be asked to enter the bike traceability number of your bike. If your bike is defective, you will receive a request to return to a Decathlon Store of your choice to replace the fork.

WEBSITE LINK.

Please note that the product may be out of use for several days. We will do our utmost to minimise this delay. However, we advise you to consult directly the workshop of your selected Decathlon Store to have an estimate of the repair time.

Our Customer Relation Center is available to answer any questions you may have :

[email protected]

DECATHLON thanks you for your understanding and we apologise for the inconvenience caused.

Customer safety is at the heart of DECATHLON's concerns. As part of our quality and safety procedures, we have decided to recall the product below.

If you have purchased the following product: NABAIJI BABY INFLATABLE FLOAT WITH BUILT-IN HARNESS, between 02/01/2023 and 06/23/2023

Product’s name: Baby inflatable float with built-in harness

Brand: NABAIJI

model code:8752138 / 8752140 / 8752139

We ask that you no longer use this product and follow the instructions below :

Why is this product recalled?

We have identified an overturning risk for the user. 

In case of reversing, there is a drowning risk because the child is tied by the buoy and his head could remain underwater without any possibility of finding back the right position.

Even if the use of our buoy must be under parent’s supervision, we don’t want to take any risk to children's safety, that is why, by way of precaution, we recall all products involved.

We invite you to go to the reception of your nearest DECATHLON store.

Your product will be refunded to you.

Our Customer Relation Center is available to answer any questions you may have :

[email protected]

DECATHLON thanks you for your understanding and apologises for any inconvenience caused.

Leader Nabaiji Decathlon Swimming

Stéphane Guy