Cannot ship to ()
This product is currently unavailable for your region
Please select a size
Unfortunately as others have mentioned the legs constantly fall off. You can’t carry the basket to the court without the legs coming off. What would otherwise be a great product becomes pretty much unusable.
Thank you for your feedback. I’m really sorry to hear that the product has not met your expectations.
We’ll speak with the team in Artengo, it will definitely help us to improve future models.
In case you are not aware, we offer a more technical model which has a different system, it’s lot stronger, it’s also easy to carry and it has wheels which make it better to move around the court. The price difference between your model and the more technical one is £15.
Please remember that all our products have 2 years warranty, so if you think something is not right or doesn’t meet your expectations, please feel free to take them to your closes store or call our customer loyalty team if you have done the purchase online. They will be happy to check if there is a manufacture issue and replace them if possible.TThank you again for your feedback.
Strong very tall great pick up but very heavy.
It's ok in general but the leg stabiliser bars don't work, so the legs often fall off.
Holds plenty of balls
Legs always falling off, and lid too.
Hello Mr. Robinson.
Thanks for your feedback. It is really appreciated.
I would invite you to come to any of our Decatlhon stores to change the product for a new one (maybe it is a defective) or to receive a refund.
Anyway, i will transfer your review to the related product manager in order to let him know this issue.
Thanks a lot again.
Mario Medina UK Market Manager DECATHLON
This product was very disappointing. I have only used this twice before completely giving up. Even when the basket was only half full, the legs constantly fell out of the hinges when carrying making it impossible to use. Perhaps there is a mechanical flaw with the product. Workmanship does not feel like $45 and there are far better options for tennis baskets in the market.
Thank you purchasing and taking time to provide your feedback.
We are sorry that the ball basket is less than satisfactory in meeting your sporting needs. We would definitely relay the information provided to our product manager and monitor the performance of the basket closely.
You may bring the defective item to our Bedok, City Square Mall, Joo Koon or SG Lab stores for a one-to-one exchange if you would like to or exchange it with the Artengo Wheeled Tennis Basket (8110461), with a $25 top up. This basket is stronger and more practical. It can also be separated into two parts, a basket and a trolley.
Please do not hesitate to contact us at our support hotline 6225 4773 should you require further assistance.
Thank you once again for your feedback.
Sharing my passion,
Tennis Sport Advisor
Handle sleeve broke at the weld with 3 months of light use (15-20 balls at one time, 1-2 times a week). Complete waste of 50 dollars.
Thank you for your feedback. We are sorry to hear about your unpleasant experience with our tennis ball basket, within a short span of time using it.
If you would like, you may bring the defective item to our SG Lab, Bedok or Joo Koon stores for a one-to-one exchange. Alternatively, you may also exchange it (at one of the 3 stores mentioned) with a different model (8110461), which is a wheeled tennis ball basket, and top up just $35. Do feel free to contact us at our support hotline if you need any further assistance! Have a sporty day!
Amalina (CSM Racket Sports)