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Brought this helmet based upon looks not the reviews. Having read the reviews after the purchase I believed I had made an error and went and brought another helmet with separate goggles to take on holiday with me.
The marketing of this product could be better as it does not specify on the website what conditions this helmet is suitable to be used in, however on the packaging it clearly states sunny or overcast conditions, therefore I assumed as per the reviews it would not be suitable in the snow or rain.
When used I found this helmet to be of an excellent quality and it was used in both sunny and overcast conditions with no issues noted.
Would definitely recommend.
Does anyone know where I can buy a replacement visor and a Bad weather visor for the 550 stream 2 helmet? Everywhere seems to be out of stock.
My sister and I have loved wearing our helmets. We had constant problems wearing regular OTG goggles and reckoned we had finally found our be all and end all helmets. The one failing is letting in snow at the top. It is impossible to ski with snow filling up the visor. It’s also too difficult clearing it out. If only there was a clip at the back to put regular goggles on. I noticed a previous review where duct tape was used to attach regular goggles for same problem. Wish I had duct tape with me! So I would recommend for all round visibility in good weather or flat light but not when snowing.
The helmet was excellent all week in mixed conditions. Out off our group three had purchased the same product and all shared the same opinion and the end of the week.
I had bought one online the week prior for twice the amount of money but when it arrived it was a very uncomfortable fit and didn't come down over my spectacles. Sent it back and popped to my local Decathlon store in Poole. Thank goodness I did.
I did try to get the bad weather visor on line as instructed and hopefully the in stock at the end of January reply will be correct.
I bought two of these helmets as they were so comfortable in the shop. The visor certainly provided better all round visibility however when wearing in snowy conditions we both found that there was a gap at the top of the visor which let water run don between it and the helmet then promptly froze on the inside which was impossible to clear. This made visibility zero which in the poor conditions was very frightening. I would go as far as to say the helmet is not fit for purpose!
We met a French family whilst skiing who's son had found the same problem and had removed the visor and was using goggles instead held on with "duck tape".
Disappointed in the lack of response from Decathlon in spite of several emails to Customer Services and being promised that the National Sports Manager fro Ski would be in contact.
Really disappointed as we are loyal and regular customers of Decathlon...shame
Dear Mrs. Morgan,
Thank you for getting in touch, and my apologies for the inconvenience caused by the helmets you purchased. This is the first instance I've heard of such a problem on this helmet. The gap should be filled out with a small layer of foam normally.
Would you be so kind as to get in touch with our customer loyalty team to get the helmets shipped to me? It'd be helpful to see if there was a defect on the helmets. They'll be able to assist you in this process.
Tea DJUMISIC National Sports Manager, DECATHLON
I have used this helmet for 3 ski trips now and found it much better than goggles when wearing my normal glasses. I have previously used OTG goggles but having a visor is definitely better. The field of visibility is much better. I found that the foam ventilation inserts effectively prevented misting.
In poor weather the S2 visor does cut out a lot of light but there is an option for a yellow visor to be bought separately.
Looks good, great visibility
I got this for my first week's skiing having read it would work well when wearing glasses. At first I thought the visibility was quite poor until my friend pointed out I had yet to remove the protective film on the inside of the visor!! So don't forget to do that as there is no label or text to warn you! Once that was off, it worked great, and I had all kinds of conditions from sunny to heavy snow and fog. I did find my glasses would still steam up sometimes - there is a layer of foam under the visor to create a seal which I think contributes to this. I ripped out the foam and had no problems with steaming up after that, you obviously get a bit of cold air circulating around your eyes but I don't mind that. Overall it's a very comfortable helmet, pretty light but feels sturdy. Interchangeable visors would obviously be good if Decathlon could get those on the site. Note I had to go up one size from normal expected measurements as it was too tight.
Great for glasses, light, comfortable
Still steams up with the foam
The helmet is very comfortable with padding to cover up the fastening strap for added comfort. The fasten itself is very easy to undo and do up with gloves on as it is very strong magnetic, but there is no chance of it falling off during wear. When the visor is down, it does not restrict any sight from either side. The visor is perfect as it moves up and down with ease whenever necessary and it also has room for sunglasses underneath. I have used this helmet all week skiing and felt very protected!
Warm, comfortable, wide vision, easy use.
I used it once, It is very comfortable, warm, and protective.
I scratched the visor on the way home, not a pretty scratch. Even so i'd like to change the filter depending on wader
Its all it says it is
visor change posibility-non on the market