PRODUCT RECALL

 

Thank you for the trust you have placed in us with your purchase of B'Original bike B'twin.

Following quality control tests, B'Twin has detected a defect concerning the front mudguard. When in use, in some cases the mudguard may block the wheel and cause a fall.

Our users' safety is paramount, and improving our products is a priority, which is why B'Twin is recalling the listed B'Original models sold between 1st January 2016 and 31st August 2018 (models listed below). 

 

 B'ORIGINAL 

500 HYBRID TOURING BIKE

B'ORIGINAL 

 700 HYBRID TOURING BIKE

B'ORIGINAL 

700 HYBRID TOURING BIKE EU

B'ORIGINAL 

900 HYBRID TOURING BIKE

B'ORIGINAL 

500 HYC BIKE

B'ORIGINAL

900 HYC BIKE

Size S/M and L/XL

1814364 and 1814366

Size S/M and L/XL

1825268 and 1825269

Size S/M and L/XL

1860759 and 1860760

Size S/M and L/XL

2228596 and 2228597

Size S/M and L/XL

2624627 and 2624626

Size S/M and L/XL

2627680 and 2627679

 

We ask that you do not use your bike until it is repaired.

 

Our customer relations center is at your disposal to answer all your questions on help.ireland@decathlon.com

Monday to Friday 9 am - 6 pm.

 

B’Twin and Decathlon Ireland thanks you for your understanding and our apologies for any inconvenience caused.