You have trusted us by purchasing the product: TRAINING 100 CROSS-TRAINING SUSPENSION STRAP
We thank you for that.
Product reference: S152631 (2046657)
If you bought this product between 01/01/2016 and 24/12/2018:
We ask you to stop using this product.
Thank you for the confidence you have placed in us by buying a Domyos Strap Training.
As part of our safety and quality controls and our constant dialogue with customers, the CROSS TRAINING / BODYBUILDING teams have
become aware that this product does not meet our desired level of safety.
We have found that, in very rare cases, the snap hook can break and lead to a fall.
We ask you not to use the product anymore if the following corrective action hasn't been done before.
The risk may be eliminated by carrying out a simple procedure.
Complete the following steps to find out all the details
of this procedure:
2/ You will then be able to choose between:
- repair simply the product yourself, using the method set out in the video
- asking for a new product
Our customer relations center is at your disposal to answer all your questions on firstname.lastname@example.org
Monday to Friday from 9 am - 6 pm.
Domyos and Decathlon Ireland thanks you for your understanding and our apologies for any inconvenience caused.