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If you have purchased the following TILT 900 FOLDING BIKE between 1st August of 2019 and 21st of October 2019.
you are affected by this information notice:
We ask you to stop using this product.
Brand: B'Twin.Product reference: S304120 / 2606266 / 8517446
As part of our quality and safety procedures, our Decathlon teams have noticed an issue. Due to insufficient adhesive on the stem screws, these screws may become loose. In use, there is a risk that the handlebar may move, causing the client to fall. For this reason, we have decided to recall the TILT 900 from the Btwin brand. The repair is simple, quick and will fully resolve this issue.
Our user care is available to answer any questions you may have, at firstname.lastname@example.org.
From Monday to Friday from 9 am to 6 pm.
We thank you for your understanding and apologize for the inconvenience.
Décathlon SE, Société Européenne au capital de 10 450 000euros – 4 bd de Mons BP 299 – 59665 Villeneuve d’Ascq Cedex – RCS Lille Métropole 306 138 900