Our users rate their satisfaction

4.52 / 5
1352 users this site
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  • Jéssica (Ireland)

    16/10/2018
    I bought a backpack and up to know they didn’t delivery it. it has been 16 days since I paid for it. I’ve sent an email asking about my product and I didn’t receive any return as well.
    Response of the Team Decathlon
    Hi  Jéssica,

    Thanks for your feedback
    First of all, I want to apologize you did not receive any reply from our customer service and I'm really sorry to hear about your order. We send your order on 1th of October and checking your given tracking number it seems An Post attempted to deliver next day but there was no answer at the address. Your order is currently with An Post at their depot. You can either contact An Post to schedule delivery or collect it from the depot. 

    If you have any further issue or need any extra help I'm here!

    Greetings from Dublin,
    Azra
    Passionate about swimming
  • Ena (Ireland)

    16/10/2018
    Very efficient very reasonable and received free plastic carrier bag nice touch !
  • Marie (Ireland)

    16/10/2018
    The speed of delivery, value and quality of goods are excellent
  • Alexandra (Ireland)

    15/10/2018
    Great service
  • Cleary (Ireland)

    15/10/2018
    Great products and services. Ordered and delivered within a few days. Can't wait to try out our new tent
  • Debra (Ireland)

    15/10/2018
    Fast, efficient delivery, quality of goods are brilliant.
  • Ricardo (Ireland)

    15/10/2018
    Brilliant service, very fast shipping and the usual extremely good quality items
  • Jill (Ireland)

    15/10/2018
    Super easy to place my order and delivery was fast
  • Frances (Ireland)

    15/10/2018
    Delivery in 2 days.
    Quality excellent mens swimming poncho.
  • Michelle (Ireland)

    15/10/2018
    I was very happy with the experience fast delivery, good quality of the items I bought.
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