Response of the brand
Thank you for taking the time and effort to write this review - customers find them very useful when making purchasing decisions. However, we are very sorry to hear that you have been sent the wrong product by mistake and we apologize for all the inconvenience that was caused to you whilst you were on your holiday. We are pleased to know that the staff helped to sort your situation out and we can only wish that this does not happen again. Apologies once again, we do hope that you had a lovely holiday in France regardless of all of this hassle.
Ugne Pakalniskyte Customer Service Advisor DECATHLON
Lightweight easy to click together
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