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For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
1. Company Registered Name: Outdoor Electric Riding Tools Limited Liability Company 2. Date of Establishment: 2025/08/04 3. Company Number: 989790241 4. Company SIRET Number: 98979024100016 5. VAT Number: FR42989790241
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Returns are free.
- Within 30 days of order delivery by the shipping company. - Free return shipping. - Products sold by Outdoor Ride are not eligible for exchange or return at Decathlon stores and warehouses. - Product Condition: Brand New - Packaging Information: Product in original packaging - Return Address: Generała Mikołaja Bołtucia 10, 05-827 GRODZISK MAZOWIECKI, PL - Refunds are processed within 4 calendar days of the carrier's delivery date. - Refunds will be processed via the original payment method. If there is no return label in the package: Please log in to your customer account on Decathlon.ie and click "My Orders". Click on the order you wish to return. Under "Order Details", you can click "Create Return/Exchange". You can request a return label/further instructions from the seller. Our customer service staff will provide you with all necessary return information within 48 business hours. Return label included: 1. Pack the item securely in its original box. 2. Affix the return label to a prominent location on the package. 3. Send the package to the return address shown above.
