DPD + 3-5 days
In accordance with Article L221-18 of the French Consumer Code, you have a period of thirty (30) days from receipt of your order to exercise your right of withdrawal. In accordance with Article L.221-8 of the French Consumer Code, the right of withdrawal cannot be exercised for orders relating to the following Products: Products unsealed after delivery which cannot be returned for hygiene reasons (non-exhaustive examples: underwear, groin guards and cups, mouthguards, helmets) Products made to the consumer's specifications or clearly personalised (specific embroidery on kimonos, belts or other products) Where the right of withdrawal is exercised, Products must be returned properly protected, in their original packaging, in perfect resale condition (not damaged or soiled by the customer), accompanied by the return authorisation. Exercising the right of withdrawal gives rise to a refund of the sums paid for the order as soon as possible, and at the latest within 4 days from the date our after-sales service receives the Products. The refund will be made using the same payment method used for the original online purchase. Return shipping costs for your order are free. Please keep proof of dispatch for your return, i.e. a written declaration from a carrier or postal service provider indicating the sender and recipient of your return and confirming that the goods were actually sent. If our warehouses do not receive your return, we may ask you to provide this proof of dispatch. Should the Products delivered by METAL BOXE & ATTITUDE FIGHT have a hidden defect, METAL BOXE & ATTITUDE FIGHT may, at its discretion, remedy the defect. Where METAL BOXE & ATTITUDE FIGHT is unable to do so, or cannot do so within the required timeframe for reasons beyond its control, the Buyer may, at their discretion, either return the item for a refund of the price and return costs, or request a price reduction. The Products offered comply with applicable French legislation. METAL BOXE & ATTITUDE FIGHT accepts no liability where a delivered Product does not comply with the legislation of the country of delivery (censorship, prohibition of an author or book). METAL BOXE & ATTITUDE FIGHT undertakes to exercise all due professional care in providing the service offered to the customer. However, its liability cannot be invoked for any failure to meet its contractual obligations arising from an unforeseeable event or force majeure, including but not limited to natural disasters, strikes, fires, floods, equipment failure or breakdown, failure of transport or communication means, or acts of the Buyer. The consumer has a period of two years from delivery of the goods to invoke the legal guarantee of conformity should a lack of conformity appear. During this period, the consumer only needs to prove the existence of the defect, not the date on which it arose. Where the sales contract provides for the continuous supply of digital content or a digital service for a period exceeding two years, the legal guarantee applies to that digital content or service throughout the entire supply period. During that time, the consumer only needs to prove the existence of the lack of conformity affecting the digital content or service, not the date it arose. The legal guarantee of conformity requires the trader, where applicable, to provide all updates necessary to maintain the conformity of the goods. The legal guarantee of conformity entitles the consumer to repair or replacement of the goods within thirty days of their request, free of charge and without major inconvenience to them. If the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the original guarantee. If the consumer requests a repair but the seller insists on replacement instead, the legal guarantee of conformity is renewed for a period of two years from the date of replacement. The consumer may obtain a price reduction while keeping the goods, or terminate the contract and obtain a full refund in exchange for returning the goods, if: 1° The trader refuses to repair or replace the goods; 2° The repair or replacement is carried out after a period of thirty days; 3° The repair or replacement causes major inconvenience to the consumer, in particular where the consumer permanently bears the costs of taking back or removing the non-conforming goods, or bears the costs of installing the repaired or replacement goods; 4° The lack of conformity persists despite the seller's unsuccessful attempt to remedy it. The consumer is also entitled to a price reduction or termination of the contract where the lack of conformity is so serious that it justifies an immediate price reduction or termination. In such cases, the consumer is not required to first request repair or replacement. The consumer is not entitled to termination of the sale where the lack of conformity is minor. Any period during which the goods are unavailable for repair or replacement suspends the remainder of the guarantee period until the repaired goods are delivered. The rights set out above derive from the application of Articles L. 217-1 to L. 217-32 of the French Consumer Code. A trader who, in bad faith, obstructs the application of the legal guarantee of conformity is liable to a civil fine of up to €300,000, which may be increased to 10% of average annual turnover (Article L. 241-5 of the French Consumer Code). The consumer also benefits from the legal guarantee against hidden defects under Articles 1641 to 1649 of the French Civil Code, for a period of two years from discovery of the defect. This guarantee entitles the consumer to a price reduction if the goods are kept, or a full refund in exchange for returning the goods. It is hereby clarified, for the avoidance of doubt, that the legal guarantees do not cover damage or defects resulting from an external cause (accident, impact, etc.) or from misuse by the Buyer that does not comply with, and/or is unsuited to, the characteristics of the Products. Likewise, this clause does not apply where the Products were not purchased on the Site, as in that case the legal guarantees are owed by the seller from whom the Products were purchased.
You may return your items within a period of thirty (30) days from receipt of your order. Returns must be made solely through postal service providers. All returned items will be inspected. They must be unused and new, with the original tag and in their original packaging, so that they can be resold on our site. Hygiene products and underwear (groin guards and cups, mouthguards, etc.), sale items, and products personalised at the Buyer's request are neither accepted for return nor exchange. The same applies to items given to you free of charge or bonus products. Should you return such an item anyway, you will not receive any financial or material compensation. You must include the return authorisation with your parcel, preferably along with your invoice, and state your order number. This number can be found in your customer account under "Order history and details" and in the subject line of your order confirmation email. Any return that does not meet the above conditions may be refused by our services. Return shipping costs for your order are free. METAL BOXE & ATTITUDE FIGHT offers you 2 options in the event of a return: Exchange of Products (subject to availability of the requested size and model) Refund (METAL BOXE & ATTITUDE FIGHT will refund the amount paid, using the same payment method used for the purchase) The return address is as follows: METAL BOXE & ATTITUDE FIGHT After-Sales Service 5 Rue Ferdinand Lassalle 31200 TOULOUSE France
Return shipping costs are free of charge.
If there is no label included in the parcel you received with your order, please log in to your Decathlon.ie customer account and go to the "My purchases" section. Click on the order you wish to return, then on "Start my return". Follow the steps; this will automatically send a return request to the seller. You will receive return instructions within 72 working hours. If you cannot find this option or would like further information, you can also contact Decathlon.ie customer service. Returns of Marketplace products are not accepted in Decathlon stores or warehouses. The return address is as follows: METAL BOXE & ATTITUDE FIGHT After-Sales Service 5 Rue Ferdinand Lassalle 31200 TOULOUSE France
