Our customers rate their satisfaction

    4.7 / 5
    437 users on 448 recommend this site
    Write a review
    • Raymond (Ireland)

      13/12/2017
      This is great for everyone that has shopped in the shop it has everything for recreation, outdoor and everything to do with sport. My online experience was great bought and delivered straight to the door for free and could be tracked. We don't have a store close by so this worked out really well for us. Thanks

      Ray Bowens
    • Paul (Ireland)

      12/12/2017
      First time to purchase from this website.
      Really pleased with products.
      Will definitely recommend and use again
    • C (Ireland)

      11/12/2017
      I liked the speed of delivery and ease of ordering. Pretty easy to find what I was looking for. Great value!
    • Sylviane (Ireland)

      11/12/2017
      The pictures on the website were not always great (very good for some items but not for all).
      The written descriptions were very good and useful.
      Different items were sized using different systems, which was confusing. This would be my main obstacle in using this website again.
      The items ordered match the descriptions.
      The delivery was prompt and everything was there.
    • Dominique (Ireland)

      10/12/2017
      Always good to write a review when you actually need to be in touch with customer service. I was nicely surprised as I do work in a customer facing environment and the values we share seem to be conveyed in Decathlon. Obviously my experience was not all smooth but the people who contacted me made it better, by explaining and keeping me up to date on the progress of my order. Eventually I did forget the wrong order had been sent, I mainly remember the good customer service I had on the phone and through emails (follow up and ownership really worked out here).
      As per their products, I could not be happier. I bought 3 pairs of roller blades, 3 next warmers, all great value for money, great looking. I would recommend anybody in the Republic of Ireland to give them a try. They’ve got great products for decent value. The choice is pretty amazing and they have things that are simply impossible to find in Ireland, especially for kids.

      d
    • ray (Ireland)

      10/12/2017
      The goods that I ordered were delivered promptly and as described on website. Great quality product - well made. great design and quality materials.
    • Sinead (Ireland)

      10/12/2017
      Great site,fast delivery,very satisfied
    • Gabriel (Ireland)

      10/12/2017
      FAst delivery, great products, great price!
    • Barbara (Ireland)

      10/12/2017
      Excellent customer service
    • Maria João (Ireland)

      09/12/2017
      I am very happy with the service, which is very efficient. I will advise it to friends and family and I will use again in the future whenever I need.
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