All E-Ride Hub

All E-Ride Hub at Decathlon is where electrical innovation meets sporting expertise. For freer, greener and more enjoyable mobility. Ride smart. Ride All E-Ride Hub.
Business
Tianhan SportCompany # 102434404
Address
3 PLACE MARTIN LEVASSEUR
93400 ST OUEN
FR
Return address
TEILUNSWEG
45329 ESSEN
DE
Email
TianhanSport@hotmail.com
Phone number
+8613336488690

Terms of sale

This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.
The seller certifies and declares that all the products and services it offers on the Decathlon Marketplace comply with the requirements of all the regulations and legislation in force in the EU.
Return policy
30 days
Carriers delivery times

We use logistics like UPS, DHL, GLS, DPD and Fedex for delivery, which takes about 2-5 working days.

Guarantee modality

For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).

Refund modality

Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.

Return fees

Return shipping costs are free of charge.

Return modality

- Within 30 days from the date the order is delivered by the logistics company. - Return shipping is free of charge. - Products sold by All E-Ride Hub cannot be exchanged or returned at Decathlon stores or warehouses. - Product condition: Brand new - Packaging: Original product packaging - Return address: Uniq-Pro GmbH + JOOBIKE, Teilungsweg 28, 45329 Essen, Germany - Reason for return: - The maximum refund period from the date the carrier receives the returned item is 4 calendar days. - Refunds will be processed using the original payment method used for the purchase. **If there is no return label inside the package:** Log in to your customer account on the Decathlon Ireland website (decathlon.ie) and click "My Orders". Select the order you wish to return. Under "Order details", click "Create a return/exchange". You may then request a return label and further instructions from the seller. Our customer service will provide you with all necessary information for your return within 48 working hours. **If a return label is included in the package:** - Pack the items securely in their original box. - Attach the return label to a visible area of the package. - Send the package to the return address listed above.