Products are delivered to the delivery address specified at the time of the order and within the indicated timeframe. This timeframe does not include the order preparation period, which is 3 to 5 business days. In the event of a shipping delay, GB DIFFUSION SARL will notify the customer by email; the customer may then choose to maintain or cancel the order. In the event of a delivery delay, the Customer has the option to terminate the contract under the terms and conditions set out in Article L 138-2 of the Consumer Code. The Seller will then refund the cost of the product and the initial delivery charges, in accordance with Article L 138-3 of the Consumer Code. The Seller provides a telephone contact point (charged at the cost of a local call from a landline)—indicated in the order confirmation email—to allow for order tracking. The Seller reminds the Customer that the risk of loss or damage to the products is transferred to the Customer at the moment they take physical possession of the products. Orders are delivered within France and Europe via Colissimo (delivery against signature; 48-hour service) and via express courier services such as DHL, TNT, DPD, or others for other countries. It is the Customer's responsibility to notify the carrier of any reservations or delays regarding the delivered product and to inform GB DIFFUSION by email within 3 business days. GB DIFFUSION shall not be held liable for delivery delays that are not attributable to the company or that are caused by *force majeure*.
In accordance with the law, the Seller provides two warranties: the warranty of conformity and the warranty against hidden defects. The Seller will refund the buyer or exchange products that are apparently defective or do not correspond to the order placed. Refund requests must be submitted via email using the contact form. The Seller reminds the consumer that: – they have a period of two years from the delivery of the goods to take action against the Seller; – they may choose between replacement and repair of the goods, subject to the conditions stipulated by law; – they are exempt from proving the existence of the lack of conformity during the six months following delivery; – except for second-hand goods, this period is extended to 24 months as of March 18, 2016; – the consumer may also invoke the warranty against hidden defects in the sold item pursuant to Article 1641 of the Civil Code and, in such a case, may choose between rescinding the sale or a reduction in the sale price (provisions of Article 1644 of the Civil Code).
SITE EDITOR GB DIFFUSION SARL Address: ZAE de la Tuilerie / 104 Impasse des Marais, 74410 ST JORIOZ, FRANCE Telephone: 04 50 64 45 00 Fax: 04 50 64 45 04 SIRET: 40873427500048 Publication director: SANDRA ARBET DESIGN – PRODUCTION Altimax ALTAIS ANNECY PARK 21 A Rue Andromede 74650 Chavanod FRANCE www.altimax.com SIRET: 418 666 996 00057 VAT: FR89418666996 ACCOMMODATION o2switch 222 Bd Gustave Flaubert 63000 Clermont-Ferrand France PERSONAL DATA: No personal or nominative data is collected on this site. Within the framework of professional secrecy, GB DIFFUSION does not give, sell or rent personal information to any company or person. COOKIES: The site www.diezz-sport.com uses cookies only for statistical purposes. To delete cookies left by your browser, please refer to the browser help section, “privacy” section. SITE CONTENT: GB DIFFUSION declines all responsibility for any imprecision, inaccuracy or omission relating to information available on this site. INTELLECTUAL PROPERTY: The site www.diezz-sport.com, as well as all the elements composing it (in particular texts, photographs, videos, brands, etc.), constitute a work within the meaning of articles 112-2 et seq. of the Intellectual Property code, falling as such under French and international legislation on Literary and Artistic Property. Copying pages from the site on any medium whatsoever (including hard drive) is authorized for private purposes only. Consequently, any representation or reproduction, even partial, which could be made of the site or the elements composing it, for commercial purposes, without the prior written consent of GB DIFFUSION, is unlawful and likely to constitute an act of counterfeiting incurring the civil and criminal liability of the infringer. HYPERTEXT LINKS: The hypertext links set up within the framework of this website towards other sites present on the Internet network cannot engage the responsibility of GB DIFFUSION with regard to their content or the links they contain, as well as their operating conditions (in particular management of personal data, etc.). The possibility of establishing simple hypertext links to the site www.diezz-sport.com is subject to the prior agreement of GB DIFFUSION. Any deep hypertext link, or using the “framing” technique (display of a page in a frame within another site), is prohibited. Exemption from technical liability of GB DIFFUSION undertakes to make all necessary efforts to ensure that the website www.diezz-sport.com is accessible at all times. However, GB DIFFUSION declines all responsibility in the event of difficulty accessing its site or interruptions in the connection, whatever the causes. In particular, GB DIFFUSION reserves the right to make any modification to the site that it deems useful, without prior warning and even if access to the site is consequently interrupted. In addition, GB DIFFUSION cannot be held responsible for any direct or indirect damage, including inaccessibility to the site, loss of data, deterioration, destruction which could affect your computer equipment. COPYRIGHT: The French law of March 11, 1957 (art. 40, paragraph 1 and art. 41, paragraphs 2 and 3) only authorizes “copies or reproductions strictly reserved for the private use of the copyist and not intended for collective use”. It therefore stipulates that “any representation or reproduction in whole or in part, made without the consent of the author or his successors or assigns, is unlawful”. Any abusive representation or reproduction of the site www.diezz-sport.com (by any procedure whatsoever) constitutes an infringement punishable by articles 425 et seq. of the Penal Code. The texts posted online on the site www.diezz-sport.com, unless otherwise noted, are the intellectual and legal property of their authors. In all cases, they can only be reproduced on condition of notifying GB DIFFUSION, and not using a frame (or redirection). CNIL: In accordance with the “Informatique et Libertés” law dated January 6, 1978, you have the right to access, rectify, modify and delete data concerning you. You can exercise this right by sending an email to the following address: info@diezz-sport.com The hyperlinks present on this site are likely to take the Internet user to external sites whose content cannot in any way engage the responsibility of the editorial staff of the site www.diezz-sport.com
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return shipping costs are free of charge.
- 30 days from the date of delivery of the order by the transport company. - Return shipping costs are free of charge. - Exchanges and returns of products sold by DIEZZ Sport Zone Euro are not possible in Decathlon stores and warehouses. - Information on the condition of the product: ... (e.g. new) - Information on the packaging: ... (e.g. product packed in original packaging) - Return address: - Information on the reason for the return: ... - The maximum refund period from delivery of the carrier is 4 calendar days. - The refund will be made by the same means of payment as used for the purchase. If there is NO return label in the package: Go to your customer account on Decathlon.ie and then click on "My orders". Click on the order you wish to return. Under "Order details", you can click on "Create a return/exchange ". You can then request a label/further instructions from the seller. Within 48 working hours, our customer service will provide you with all the necessary information to perform your return. If a return label is included: 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the package. 3. Send the package to the return address indicated above.
