Delivery time (preparation + delivery): 2–5 days Carrier: DHL/UPS/FedEx/DPD Bulky products: Delivery at the door or inside the house / on the floor
For products purchased on Decathlon.ie, a three-year warranty applies from the date of delivery of the goods. The warranty is valid insofar as the defect is caused by normal use of the product or a manufacturing defect. The product may be repaired, replaced, or refunded depending on the assessment of the defect carried out by the seller. Include all necessary documents for activating the warranty or any extended warranty (purchase invoice, photos, audio recordings, etc.).
Company name: LONGFENG GmbH; Address: Rheinstraße 30, 71139 Ehningen; VAT: DE323006029.
Returned goods will be refunded within 4 days of the date the seller receives the product. The refund will be made exclusively using the same payment method used when placing the order, without exception.
Return shipping costs are free of charge.
30 days from the date of delivery of the order by the shipping company. Return costs are free. Exchanging and returning products SOLD BY "TTGO Direct" is not possible in Decathlon stores or warehouses. Information about the product condition: new Information about packaging: return in the original packaging Return address: pengbo, Max-Eyth-Straße 8, 71254, Ditzingen, Germany +4917635810766 Information about the reason for return: Specific reason for return The maximum refund period from delivery to the carrier is 4 calendar days. Refund will be made using the same payment method as the purchase. A) If there is NO return label in the package: Go to your customer account at decathlon.ie and then click on 'my orders'. Click on the order you wish to return. Under 'order details', you can click on 'create a return/exchange'. You can then request a label/further instructions from the seller. Within 48 working hours, our customer service will provide you with all further information to complete your return. B) If a return label is included: Pack your items safely, in the original box. Stick the return label in a visible place on the package. Send to the return address above.
