Carriers: Varies Delivery time: 48–72 hours
Our products are covered by a 2-year warranty. Any damage or missing items must be reported immediately and in the presence of the driver. Damage that is not visible to the naked eye must be reported in writing no later than eight days after delivery, including the day of delivery.
Upon receipt and inspection of the returned item(s), the seller will process a refund within a maximum of 4 days. The refund will be returned to the original method of payment used at the time of purchase.
Return shipping costs are free of charge.
You can return your order within 30 days of delivery. The item must be new, unused and returned in its original packaging. To make a return, please contact Decathlon’s customer service team. You will then receive a prepaid label, which will be automatically added to your order documents. Four days after the return label is issued, the courier will collect the parcel from your home. Please ensure the parcel is ready for collection. Returns do not apply in particular: • to the purchase of perishable goods, such as foodstuffs. • to the purchase of audio or video recordings, or computer software, where the seal has been broken by the User. • to the purchase of Products made to the consumer’s specifications or clearly personalised • for the purchase of safety equipment (helmets, protective gear) and rescue equipment, which cannot be returned after purchase. • for the purchase of underwear or swimwear if these have been tried on, worn, used, or if they are no longer in the same condition as when purchased and are without their protective cover and/or packaging
