Carrier: GLS Delivery time (processing + shipping): 5-6 working days.
Warranty conditions and right of return Products purchased through the Decathlon.ie Marketplace are covered by the consumer rights applicable under Irish law. For Marketplace products, any additional commercial warranty is provided and managed by the individual Marketplace seller and may vary depending on the seller and the product. In the event of a manufacturing defect, material defect or lack of conformity, the claim will be assessed by the seller in accordance with the applicable consumer rights and the seller's warranty conditions. Depending on the circumstances, the product may be repaired or replaced or, where applicable, a price reduction or refund may be provided. To facilitate the processing of a warranty claim, we recommend providing proof of purchase and, where possible, photographs or any other relevant documentation showing the reported defect. Right of return Marketplace products may be returned within 30 days. To be eligible for a refund, the product must be unused, in its original condition and in its original packaging, with the original tags where applicable. Marketplace products must be returned directly to the seller and cannot be returned to Decathlon stores. Returns are free of charge. The customer must follow the return instructions provided through the Decathlon.ie return process.
Refund conditions Once the seller has received and inspected the returned product, the refund will be processed to the original payment method used for the order. Please allow up to 10 working days for the seller to receive, inspect and process the refund.
Return shipping costs are free of charge.
Return conditions and instructions Marketplace products may be returned within 30 days. To be eligible for a return: The product must be unused and in its original condition. The product must be returned with its original tags and packaging, where applicable. Marketplace products must be returned directly to the seller. Marketplace products cannot be returned to Decathlon stores. To initiate a return: Log in to your Decathlon.ie account. Go to “My Purchases”. Select the relevant order. Click “Make a Return”. Select the item or items you wish to return and the reason for the return. Confirm the return request and follow the return instructions provided. For faulty, damaged, incorrect or bulky Marketplace products, the customer should contact Decathlon.ie Customer Service so that the appropriate return process can be arranged. Returns are free of charge. The necessary free return instructions will be provided as part of the return process. Once the seller receives and inspects the returned product, the refund will be processed to the original payment method. Please allow up to 10 working days for the seller to receive, inspect and process the refund. Products made to the customer's specifications or clearly personalised are excluded from the right of return where applicable, including custom-made prescription glasses or lenses specifically adapted to the customer's prescription. This exclusion does not affect the customer's rights in the event of defective, damaged or incorrectly delivered products.
