Average delivery time: 5 days; Courier: DPD.
Products sold by Ghettoblaster on the Decathlon Marketplace benefit from a 2-year warranty starting from the date of delivery. The warranty covers any damage or malfunction resulting from intended use of the product or a manufacturing defect. The warranty does not cover: * Misuse of the product * Product customization * Damage resulting from normal wear and tear * Accidental damage To benefit from the warranty, you must submit a request to Decathlon customer service through the dedicated support channels. You will need to provide photographs showing the defect observed on the product and, at the partner’s discretion, the product’s serial code. The product may be repaired, replaced, or refunded depending on the assessment of the defect carried out by Ghettoblaster. **Documents required to activate the warranty:** * Proof of purchase (receipt or invoice) * Photos of the defective product * Product serial number (if applicable)
Returned items are refunded by Ghettoblaster within 4 days after the returned product is received. Refunds are issued exclusively using the same payment method used for the original order, with no exceptions. The product will be fully refunded if it: shows no signs of wear has its original tag is returned in its original packaging in perfect condition If these conditions are not met, part of the refund will be deducted: missing tag but product in perfect condition: 10% deduction missing or damaged original packaging but product in perfect condition: 20% deduction used product: no refund will be issued
Return shipping costs are free of charge.
- 30 days from the date of delivery of the order by the transport company. - Return shipping costs are free of charge. - Exchanges and returns of products sold by Ghettoblaster_Eu are not possible in Decathlon stores and warehouses. - Information on the condition of the product: new - Information on the packaging: product packed in original packaging - Return address: via XX Settembre 142 r, 16121 GENOVA, IT - Information on the reason for the return: please specify reason for return - The maximum refund period from delivery of the carrier is 4 calendar days. - The refund will be made by the same means of payment as used for the purchase. If there is NO return label in the package: Go to your customer account on Decathlon.ie and then click on "My orders". Click on the order you wish to return. Under "Order details", you can click on "Create a return/exchange ". You can then request a label/further instructions from the seller. Within 48 working hours, our customer service will provide you with all the necessary information to perform your return. If a return label is included: 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the package. 3. Send the package to the return address indicated above.
