6. Shipping and delivery Carriers: DHL DPD GLS Processing time: 24–48 hours Delivery time: 1–5 business days (EU)
1. Warranty and right of withdrawal Consumers have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal can be exercised via a clear statement sent by email. A 2-year legal conformity guarantee applies in accordance with EU law. In case of defective or non-conforming goods, the customer is entitled to: repair, replacement, price reduction, refund.
7. Legal notice Sport Style Wojciech Peziol Energetykow 5, 20-468 Lublin, Poland Email: marketplace@sportgrand.pl Phone: +48 537 164 224 VAT ID: PL7811994475 Registry: CEIDG 383058149
2. Refund policy Refunds are processed within 4 days after: receiving the returned goods or receiving proof of return shipment. Refunds are issued using the original payment method. Includes standard delivery costs (cheapest available option). Refunds may be withheld until goods are received.
Return shipping costs are free of charge.
4. Return conditions and instructions Provide: order number reason for return Send returns to: Sport Style Wojciech Peziol Energetykow 5 20-468 Lublin Poland Items must be: complete in good condition preferably in original packaging Exclusions: personalised products unsealed hygiene products legally excluded categories The customer has 30 days to return their order after receipt. If you have a return label, follow the instructions on it. If you don't have one, go to your Decathlon.ie account. In the "My Purchases" section, click on "Make a Return" and follow the instructions. You will receive instructions within 72 hours. If you have any problems, please contact customer service. In-store returns are not accepted.