Orders are delivered by DHL within 2 to 3 working days, except in the case of exceptional and unforeseeable events beyond the seller's control (e.g., strikes, adverse weather conditions, natural disasters or other cases of force majeure), which may lead to an extension of the stated delivery times.
Legal Guarantee of Conformity & Right of Withdrawal. Purchased products are covered by a legal guarantee of conformity for 24 months from the date of delivery, pursuant to the Consumer Code (Legislative Decree 206/2005, Articles 128-135) and Directive (EU) 2019/771 on certain aspects of contracts for the sale of goods. The guarantee covers defects not due to normal use of the product, but rather to manufacturing defects existing prior to delivery. Based on the seller's assessment of the defect, the product may be repaired, replaced, or refunded. To activate the guarantee, you must attach all documentation supporting the defect (purchase invoice, photographs, videos, or other requested material). Pursuant to the Consumer Code (Legislative Decree 206/2005, Articles 52-59) and Directive 2011/83/EU on consumer rights, the customer has the right to withdraw from the contract within 30 calendar days from the date of delivery of the product. To exercise the right of withdrawal, the customer must communicate their decision through the official channel of their customer account before the deadline. The product must be returned intact and in the same condition in which it was received. In the event of withdrawal, the customer will be refunded the amount paid within 4 days from the date the package is handed over to the shipping provider.
The seller is Banana Blue S.r.l., with registered office at Piazza Carlo Alberto 19, 14036 Moncalvo (AT), Italy. VAT number: 01114700055. Email: info@leone1947apparel.com. Website: https://www.leone1947apparel.com/it/.
Your refund will be processed within 4 business days. The refund will be issued using the same payment method originally used for the purchase.
Return shipping costs are free of charge.
Refunds are processed exclusively through the shipping provider InPost, which does not offer home collection. Therefore, the customer must drop off the package themselves at a post office or InPost parcel locker. If the package does not contain a return label, please request one immediately via message or email after correctly submitting the return request through the portal. The product must be returned within 30 days of the delivery date, in new condition, without any signs of use, complete with tags, accessories, and undamaged original packaging. Returns must be requested through the official customer account channel. If a return label is not included in the received package, please request one immediately via message or email after correctly submitting the return request through the portal. After receiving the return label, securely repack the items in their original packaging, affix the label clearly to the package, and send it to the return address below. The right of return applies within 30 days of the delivery date of the order by the carrier. Return shipping is free. Exchanges and returns of products sold by Banana Blue s.r.l. are not possible in Decathlon stores or warehouses. To be accepted, the product must be returned in the following condition: new, never used, and without any signs of wear, complete with all tags, accessories, and undamaged original packaging. The reason for the return must be stated in the request. If the received product has obvious damage or defects not attributable to use, the customer must immediately notify the seller so that the defect can be clearly distinguished from normal wear and tear. Once the return has been received at our warehouse, the product will be inspected and approved within 3 business days. The refund will be issued to the same payment method used for the purchase, within a maximum of 4 calendar days from the date the package is handed over to the shipping provider, in accordance with Italian Consumer Protection Law (Legislative Decree 206/2005) and Directive 2011/83/EU. Return address: Banana Blue S.r.l. c/o Scacco S.r.l., Via degli Imprenditori 65, 37067 Valeggio sul Mincio (VR), Italy.
