Shipping carriers and delivery times: Average delivery time in Ireland: 3 to 5 days. Shipping carriers: Chronopost / Geodis / DPD
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Intra-Community VAT number: FR44507977791. OSS: FR44507977791 Registered with the Versailles Commercial Registry. Company registration number 507 977 791. In accordance with European tax obligations, our company is registered to manage VAT applicable to distance sales under the One-Stop Shop (OSS) system. The Loisiro website is owned by the European Trading Company (S.E.C.).
Returned items will be refunded within 4 days of the seller’s receipt of the product. Refunds will be issued exclusively via the same payment method used at the time of purchase, without exception.
Return shipping costs are free of charge.
All returned products must be unused, new, undamaged, complete, and in their original packaging. You must first send photos of the product and the packaging so that we can approve the return. We will only accept products returned in their entirety, in their complete, undamaged original packaging, and in perfect condition for resale. We will not refund, accept returns, or exchange any product that is damaged or whose original packaging is damaged. This right of withdrawal is exercised with a deduction from the refund if the item is damaged or not in its original packaging. Once the photos are received, a shipping label will be provided. The item must be dropped off at a post office for packages weighing less than 30 kg. - 30 days from the date of delivery of the order by the transport company. - Return shipping costs are free of charge. - Exchanges and returns of products sold by Loisiro are not possible in Decathlon stores and warehouses. - Information on the condition of the product: new - Information on the packaging: product packed in original packaging) - Return address: ETC -Département Loisiro, 50 rue Panicale, 78320 La Verrière, France - Information on the reason for the return: need to be say - The maximum refund period from delivery of the carrier is 4 calendar days. - The refund will be made by the same means of payment as used for the purchase. If there is NO return label in the package: Go to your customer account on Decathlon.ie and then click on "My orders". Click on the order you wish to return. Under "Order details", you can click on "Create a return/exchange ". You can then request a label/further instructions from the seller. Within 48 working hours, our customer service will provide you with all the necessary information to perform your return. If a return label is included: 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the package. 3. Send the package to the return address indicated above.
