GLS and DHL Parcel. The estimated delivery time is 2 to 5 business days, depending on the destination.
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Majem BV Melkdistelstraat 21 1031 JX Amsterdam The Netherlands VAT: NL856894436B01
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return shipping costs are free of charge.
- 30 days from the date the order is delivered by the carrier. - Return shipping costs are free of charge. - It is not possible to exchange or return products sold by MAIUM in Decathlon stores or warehouses. - Information about the product condition: The product must be unused, clean, undamaged, with the original tags intact, and in a condition suitable for resale. - Information about the packaging: The product must be returned in its original packaging, properly protected for transport. - Return address: Pakkettenfabriek B.V., Alkemadelaan 4, 2371 EX Roelofarendsveen, Netherlands - Information about the reason for return: Returns under the right of withdrawal are accepted within 30 days from delivery. In the case of a defective, damaged, or incorrect product, the customer must indicate the reason when requesting the return. - The maximum refund period from the moment the carrier receives the return is 4 calendar days. - The refund will be made using the same payment method used for the purchase. - If there is no return label in the package: - Access your customer account on Decathlon and click on "My Orders". - Select the order you wish to return. - In the "Order Details" section, click on "Create a return/exchange". - You can then request a return label or additional instructions from the seller. - Within 48 working hours, our customer service team will provide all the necessary information to complete your return. - If a return label is included: - Pack your items securely, preferably in the original packaging. - Attach the return label in a clearly visible place on the package. - Send the package to the return address indicated above.
