FedEx. 5 to 7 days
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return shipping costs are free of charge.
- 30 days from the date of delivery of the order by the courier. - Returns are free of charge. - Exchanges and returns of products sold by Masmusculo are not possible in Decathlon shops and warehouses. - Information about the condition of the product: new - Information about the packaging: product packed in its original packaging - Return address: - Information about the reason for return: 30 days from the date of delivery of the order by the carrier and without - The maximum timeframe for a refund from the date of delivery by the carrier is 4 calendar days. - The refund will be made via the same payment method used for the purchase. If there is no return label in the parcel: Go to your customer account on Decathlon.be and then click on ‘My orders’. Click on the order you wish to return. Under ‘Order details’, you can click on ‘Create a return/exchange’. You can then request a label or additional instructions from the seller. Within 48 working hours, our customer service team will provide you with all the necessary information to complete your return. If a return label is included: 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the parcel. 3. Send the parcel to the return address above.
