Colissimo (La Poste): 2-5 working days Colissimo Pickup Point: 2-5 working days Chronopost Express: 24-48h
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
LEGAL INFORMATION Company • Name: Next-Spher • Legal form: SAS (Simplified Joint-Stock Company): SAS • Share capital: As per company statutes • Trade register: Paris • Registered office: Paris, France • Email: youssouf@rackets-world1.com • Managing Director: Youssouf Mahamath Brand Rackets World Rackets World is an online brand operated by Next-Spher. All transactions are carried out under the legal responsibility of Next-Spher. HOSTING • Hosting provider: Shopify Inc. • Address: 151 O'Connor Street, Ottawa, Canada • Website: www.shopify.com INTELLECTUAL PROPERTY All content is the exclusive property of Rackets World / Next-Spher, protected by copyright law. Any reproduction without prior written permission is strictly prohibited. PERSONAL DATA PROTECTION Personal data is processed in accordance with GDPR. You have the following rights: • Right of access • Right to rectification • Right to erasure • Right to restriction of processing To exercise these rights: youssouf@rackets-world1.com COOKIES This website uses cookies: • Technically necessary cookies • Analytical cookies • Advertising cookies (with consent only) You can disable cookies in your browser settings. LIMITATION OF LIABILITY Rackets World strives to provide accurate information but accepts no liability for errors. We are not liable for damage resulting from use of the website or external links. APPLICABLE LAW This website is governed by French law. French courts shall have exclusive jurisdiction. Contact: youssouf@rackets-world1.com www.rackets-world.com — Rackets World / Next-Spher
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return shipping costs are free of charge.
- 30 days from the date of delivery of the order by the transport company. - Return shipping costs are free of charge. - Exchanges and returns of products sold by Rackets World are not possible in Decathlon stores and warehouses. - Information on the condition of the product:new - Information on the packaging: product packed in original packaging - Return address: Rackets World (MRC Event) 21 Rue Philibert Hoffmann (Ancienne Mosquée) 93110 Rosny-sous-Bois France - Information on the reason for the return: ERROR BY RACKETS WORLD (Return costs covered by Rackets World + prepaid return label) ☐ Defective or damaged product on receipt ☐ Product does not match the description on the website ☐ Wrong product dispatched (incorrect reference) ☐ Wrong size or colour sent ☐ Product received in duplicate ☐ Item missing from the order ERROR BY THE BUYER (Return costs borne by the customer) ☐ Ordering error on my part (wrong size, wrong reference) ☐ Product does not meet my expectations ☐ Change of mind ☐ Order placed twice by mistake ☐ Other reason (please specify) : ___________________________ Additional comments : RETURN ADDRESS : Rackets World (MRC Event) 21 Rue Philibert Hoffmann (Former Mosque) 93110 Rosny-sous-Bois France - The maximum refund period from delivery of the carrier is 4 calendar days. - The refund will be made by the same means of payment as used for the purchase. If there is NO return label in the package: Go to your customer account on Decathlon.ie and then click on "My orders". Click on the order you wish to return. Under "Order details", you can click on "Create a return/exchange ". You can then request a label/further instructions from the seller. Within 48 working hours, our customer service will provide you with all the necessary information to perform your return. If a return label is included: 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the package. 3. Send the package to the return address indicated above.
