Average shipping time is 3 - 7 business days.
Products sold by Shaman Inventions SIA EU on the Decathlon Marketplace are covered by a two-year warranty from the date of delivery. The warranty covers any damage or malfunction of the product resulting from its intended use or from a manufacturing defect. The warranty does not cover: Improper use of the product Customization of the product Damage resulting from normal wear and tear Accidental damage To avail of the warranty, you must submit a request to Decathlon Customer Service through the dedicated support channels. You will need to attach photographs demonstrating the defect and, at the partner's discretion, the product's serial number. The product may be repaired, replaced, or refunded depending on the defect assessment performed by Shaman Inventions SIA EU.
Returned, compliant products will be refunded within 4 days of the seller receiving the returned item. Refunds will be made exclusively using the same payment method used to place the order.
Returns are free.
You can return merchandise purchased from Shaman Inventions SIA EU on the Decathlon Marketplace within 30 days of receiving it, without specifying the reason. Please note: It is not possible to request an exchange or refund at Decathlon stores for products sold and shipped by Shaman Inventions SIA EU. If your order does not include a return label: Submit your return request to Decathlon Customer Service, who will process your request and provide you with all the information you need to return the merchandise safely and free of charge. If your order includes a return label: Place the merchandise in its original packaging, sealing it securely. Apply the return label to the package, taking care to cover any existing barcode labels. Deliver the package to the courier location most convenient for you. Return conditions: - The returned product must be new, unused, and in its original packaging intact. - Do not attach the return label to the original packaging. - Shipment must take place within 14 business days of receiving the return label from the seller.
