GLS + 3-5 business days
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return shipping costs are free of charge.
- 30 days from the date of delivery of the order by the transport company. - Return shipping costs are free of charge. - Exchanges and returns of products sold by Sportimex.com are not possible in Decathlon stores and warehouses. - Information on the condition of the product: NEW - Information on the packaging: Retunrn product must be packed in original packaging - Return address: Standerdmolen 14 4751VJ Oud-Gastel the Netherlands - Information on the reason for the return: Incorrect size. - The maximum refund period from delivery of the carrier is 4 calendar days. - The refund will be made by the same means of payment as used for the purchase. If there is NO return label in the package: The customer can create a return label through the following link https://sportimex.shipping-portal.com/rp/. The customer needs to fill in the following for the ordernumber field. ORD-C-******* the number that corresponds to our internal ordernumber for your order is listed in the top left corner of your packing slip. The returnparcel can be dropped off at a GLS shop where a clerk will take care of the return shipping, using the label you obtained from our return portal. 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the package. 3. Send the package to the return address indicated above.
