Delivery time is usually 1 to 3 business days. Goods are delivered via DHL.
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Returns are free.
If you wish to return your order, you can do so within 30 days of receipt. Is there a return label in your package? If so, follow the instructions on the return label and return the order in its original packaging. If there is no return label in your package, log in to your Decathlon.ie account and go to "My Purchases." Click on the order you wish to return and then on "Return." Follow the steps; a message will automatically be sent to the seller confirming your return request. You will then receive return instructions within 72 business hours. If you cannot find this option or need more information, you can also contact Decathlon.ie customer service. Returns of products purchased through the Marketplace are not accepted in Decathlon stores or warehouses.
