TARRAN

TARRAN is committed to further electrifying the bicycle industry with green energy and artificial intelligence. At TARRAN, we believe that technology is only truly valuable when it sincerely aligns with human needs. Our mission is to expand the possibilities of engineering—not only through innovation but also by creating surprising, enjoyable experiences and unforgettable memories for families.
Business
Tarran GmbHCompany # HRB106321
Address
Birkenstraße, 23
40233 DÜSSELDORF
DE
Return address
Otto-Hahn-Str.
63225 LANGEN
DE
Email
service@tarranbikes.com
Phone number
+8619020591591

Terms of sale

This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.
The seller certifies and declares that all the products and services it offers on the Decathlon Marketplace comply with the requirements of all the regulations and legislation in force in the EU.
Return policy
30 days
Carriers delivery times

Delivery time (preparation + shipping): 5-7 days. Transport company: DSV Bulky products: Delivery to the doorstep or inside the house

Guarantee modality

For products purchased on Decathlon.ie, a two-year warranty applies from the delivery date of the goods. The warranty is valid provided that the defect is due to normal use of the product or a manufacturing fault. Depending on the seller's assessment of the defect, the product may be repaired, exchanged, or refunded. Include all necessary documents to activate the warranty or any extended warranty (purchase receipt, photos, audio recordings, etc.).

Legal notice

Tarran GmbH Birkenstraße 23 40233 Düsseldorf Germany Commercial Register Local Court of Düsseldorf, HRB 106321 Contact Email: service@tarranbikes.com VAT Identification Number DE449965777 EORI Number DE371621872724199

Refund modality

Returned goods will be refunded within 4 days of the date the products are received by the seller. The refund will be made without exception using the same payment method that was used for the order.

Return fees

Return shipping costs are free of charge.

Return modality

- 30 days from the date of delivery of the order by the transport company. - Return shipping costs are free. - Exchange and return of products SOLD BY "TARRAN" are not possible in Decathlon stores or warehouses. - Information on product condition: new - Information on packaging: return in original packaging - Return address: IED FULFILLMENT-SERVICE GMBH, Otto-Hahn-Str. 5-7, 63225 Langen Hessen, Germany - The maximum period for a refund from delivery to the carrier is 4 calendar days. - The refund will be made using the same payment method as the purchase. A) If NO return label is included in the package: Go to your customer account on decathlon.ie and click on "My Orders". Click on the order you wish to return. Under "Order details", you can click on "Create return/exchange". You can then request a label/further instructions from the seller. Within 48 business days, Decathlon will send you all further information on how to proceed with your return. B) If a return label is enclosed: Securely pack your items in the original packaging. Affix the return label to the package in a clearly visible location. Send the package to the return address mentioned above.