Carrier: FedEx (other carriers depending on the order). Delivery time (order preparation + delivery): usually 5 to 9 working days.
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Returned products that meet the return conditions are refunded within 4 working days after we receive the return. The refund is made with the same payment method that was used for the order.
Return shipping is free of charge if the product is defective, damaged or not as described. For other returns (for example if you changed your mind) the return shipping costs are paid by the customer.
- You can return a product within 30 days after delivery. - Register your return in your Decathlon.ie customer account: "My orders" > choose the order > "Create a return/exchange". Within 48 working hours our customer service sends you the return instructions (and a return label when the return is free of charge). - Returns are not possible in Decathlon stores or warehouses. - Please return the product unused, complete and, where possible, in its original packaging. - Return address: Tormino B.V., Pletterij 35F, 2211 JT Noordwijkerhout, the Netherlands.
