DPD – delivery in 2–4 days
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Legal form: Simplified joint-stock company (SAS) Share capital: €213,000 Trade register: RCS 839 500 873 – RCS Dax Registered office: 236 Avenue Marcel Paul, 40220 Tarnos, France SIREN / SIRET: SIREN 839 500 873 – SIRET 83950087300022 Intra-community VAT number: FR63 839500873 (to be verified or completed according to the statutes) Publication director: The President of SAS TROPICAL HAMAC (MIJNO Michael)
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Returns are free.
30 days from the delivery date of the order by the shipping company. Return shipping costs are free. Exchanges and returns of products sold by TROPICAL HAMAC are not possible in Decathlon stores or warehouses. Product condition information: new Packaging information: Product packed in its original packaging Return address: 266 bis avenue Marcel Paul, 40220 TARNOS, FR Return reason information: yes + first and last name The maximum refund period from the carrier’s delivery is 4 calendar days. Refunds will be issued using the same payment method used for the purchase. If there is no return label in the package: Go to your customer account on Decathlon.ie and click on “My Orders.” Select the order you wish to return. Under “Order Details,” click on “Create a return/exchange.” You can then request a return label or further instructions from the seller. Within 48 business hours, our customer service team will provide all the necessary information to complete your return. If a return label is included: Pack your items securely in the original box. Attach the return label in a visible location on the package. Send the package to the return address listed above.
