Shipping is carried out by GLS. Estimated delivery time: Ireland Mainland: 2–4 working days after dispatch.
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Returns are free.
Return Conditions / Instructions 30 days from the date of delivery of the order by the transport company. Return shipping costs are free of charge. Exchanges and returns of products sold by ValBen Shop are not possible in Decathlon physical stores or warehouses. Condition of the product: the item must be unused, undamaged and in perfect condition. Packaging condition: the product must be returned in its original packaging, properly sealed and protected. Return address: Via Colonnello De Giovanni 125, 73040 Specchia (LE), Italy. Reason for return: the customer must indicate the reason for the return when submitting the request (e.g. defective item, wrong size, incorrect product received). The refund will be processed within 4 working days after receipt and inspection of the returned product. The refund will be made using the same payment method used for the original purchase. If there is NO return label in the package: Go to your customer account on Decathlon.ie and then click on "My orders". Click on the order you wish to return. Under "Order details", you can click on "Create a return/exchange ". You can then request a label/further instructions from the seller. Within 48 working hours, our customer service will provide you with all the necessary information to perform your return. If a return label is included: 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the package. 3. Send the package to the return address indicated above.
