Toutes nos commandes sont expédiées depuis l’Espagne. Le délai de livraison habituel est de 3 à 7 jours ouvrés.
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return shipping costs are free of charge.
If you wish to return your order, you can do so within 30 days of receiving it. Returns will only be accepted by the seller if they are unopened, unused and in their original condition. For all other returns, please contact our customer service team. If your return is bulky/heavy, please contact our customer service team so we can request the seller to arrange a collection. If a return label is included in the package you received your order in, we invite you to follow the instructions on the return label and return the order in its original packaging. If no label is included in the package you received your order, we invite you to go to access your account through Decathlon.ie > customer account > "My Purchases" section. Click on the order you wish to return, then scroll down to "Start Return". Follow the steps; this will automatically send an email informing the seller of your request for return. You will then receive return instructions within 2 working days. If you do not receive the label in the specified time or if you would like more information, please contact our Decathlon.ie customer service.
