5-7 labour days DHL - UPS - FEDEX - GLS
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
In accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE), users are hereby informed of the following identification details of the company: Company Name: ROKING DIGITAL, S.L. Tax Identification Number (NIF): B09716424 Registered Address: Avenida PĆo XII, 44, 28016 Madrid, Spain. Purpose This Legal Notice governs access to and use of the services, content, products, and commercial activities offered by ROKING DIGITAL, S.L. through marketplaces, e-commerce platforms, websites, and other digital channels operated by the company. Terms of Use Access to the services and products offered by ROKING DIGITAL, S.L. implies acceptance of the terms and conditions set forth herein. Users agree to make appropriate use of the services in compliance with applicable laws and regulations. Intellectual and Industrial Property All content, trademarks, trade names, designs, images, texts, and other elements used by ROKING DIGITAL, S.L. are the property of the company or are used with the authorization of their respective owners. Any reproduction, distribution, modification, or use without prior written authorization is strictly prohibited. Limitation of Liability ROKING DIGITAL, S.L. makes every reasonable effort to ensure that the information provided is accurate and up to date. However, the company shall not be liable for any typographical, technical, or other inadvertent errors that may occur. Furthermore, the company shall not be held responsible for any damages or losses arising from the improper use of its products or services by users. Data Protection ROKING DIGITAL, S.L. processes personal data in accordance with applicable data protection legislation, including Regulation (EU) 2016/679 (General Data Protection Regulation ā GDPR) and any other relevant regulations. Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, and data portability by contacting the company. Governing Law and Jurisdiction This Legal Notice shall be governed by and construed in accordance with the laws of Spain. Any disputes arising in connection with this Legal Notice shall be submitted to the courts and tribunals of Madrid, Spain, unless mandatory consumer protection regulations provide otherwise.
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return shipping costs are free of charge.
- 30 days from the date of delivery of the order by the transport company. - Return shipping costs are free of charge. - Exchanges and returns of products sold by Atlantic Boards are not possible in Decathlon stores and warehouses. - Product and packaging must be without damages - Return address: Juan de la cierva, 40 - 28810 Villabilla Madrid - Plase include Information on the reason for the return. - The maximum refund period from delivery of the carrier is 4 calendar days. - The refund will be made by the same means of payment as used for the purchase. If there is NO return label in the package: Go to your customer account on Decathlon.ie and then click on "My orders". Click on the order you wish to return. Under "Order details", you can click on "Create a return/exchange ". You can then request a label/further instructions from the seller. Within 48 working hours, our customer service will provide you with all the necessary information to perform your return. If a return label is included: 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the package. 3. Send the package to the return address indicated above.
