Fed-ex 1-10 days
For products purchased on Decathlon.ie, a two-year warranty applies from the date of delivery of the products. The warranty is valid as long as it is due to a defect caused by normal use of the product or a manufacturing defect. The product can be repaired, replaced or refunded depending on the evaluation of the defect that will be carried out by the seller. Attach all necessary documents for the activation of the warranty or a possible warranty extension (purchase invoice, photos, audio clips, etc.).
WR Company BE1039.367.371 Gemslaan 10 3090 Overijse
Returned and compliant products will be refunded within 4 days from the date of receipt of the return by the seller. The refund will be made only on the same payment method used at the time of the order.
Return shipping costs are free of charge.
30 days from the date of delivery of the order by the shipping company. Return costs are the responsibility of the consumer. Exchange and return of products sold by Wood Reformer is not possible in Decathlon stores or warehouses. Information about the condition of the product: the product must be new, unused, and undamaged. Information about the packaging: the product must be packed in its original, undamaged packaging. Return address: Nijvelsebaan 115/2, 3090 Overijse Information about the reason for return: please state the reason for the return when submitting the request (e.g. not as described, damaged, ordered by mistake, other). The maximum period for a refund from the date of delivery by the carrier is 4 calendar days. The refund will be made using the same payment method as used for the purchase. If no return label is included in the package: Go to your customer account on Decathlon.ie and click on "My orders". Click on the order you wish to return. Under "Order details", you can click on "Create a return/exchange". You can then request a label/further instructions from the seller. Within 48 working hours, our customer service team will provide you with all the information needed to carry out your return. If a return label is included: 1. Pack your items securely in the original box. 2. Stick the return label in a visible place on the package. 3. Send the package to the return address above.
