With Decathlon Ireland you have 365 days to change your mind!
You have 365 days after your purchase to return a product and ask for a store credit or a refund*. The product needs to be in original packaging with labels. Return your parcel with AnPost easily for only €4,50 (See step 5 of the process).
- Exchange through store credit: We give you a voucher that can be used to order an exchange or a completely new product. We will credit your Decathlon.ie account with the amount corresponding to the item(s) you have returned, plus shipping fees (if you paid them in your first order)
- Refund: After we receive your product in our Belfast store we will refund you within 5 working days. Depending on the method of payment, the money will be back on your account within 48 hours (Paypal), 72 hours (credit card)
1. Log in to your account.
2. Select your order and click on "Return".
3. Fill in the information about your return and submit your request.
To add more than one item to your return, click the ADD ITEM TO RETURN button.
At the end of submitting the return click SUBMIT.
Postage fees will be at your charge: €4,50. The following steps are only for packages that are less than 150 cm in length and less than 20kg. This is not for bulky items such as bikes or fitness machines.