With Decathlon Ireland you have 365 days to change your mind for online purchase!   

  

You have 365 days after your online purchase to return a product and ask for refund*. The product needs to be in original packaging with labels. Return your parcel with AnPost easily for only €4,95 (See step 5 of the process).

  • Refund: After we receive your product in our Ballymun store we will refund you within 20 working days (An Post needs around 10 working days to return your package to our store). Depending on the method of payment, the money will be back on your account within 48 hours (Paypal), 72 hours (credit card)

Please note, safety equipment cannot be returned for the following sports:
- Climbing
- Equestrian
- Combat Sports
- Cycling
- Scootering
- Skateboarding


 

1. Log in to your account.

Return


 

 2. Select your order and click on "Return".

Return


 

 3. Fill in the information about your return and submit your request.

To add more than one item to your return, click the ADD ITEM TO RETURN button.

At the end of submitting the return click SUBMIT.

Submit


 

Postage fees will be at your charge: €4,95. The following steps are only for packages that are less than 150 cm in length and less than 20kg. This is not for bulky items such as bikes or fitness machines. 

 

4. We will send you a confirmation email and a return form. Print the return form and enclose it in your parcel.
 
 
5. Use https://www.anpost.com/Post-Parcels/Click-and-Post/Returns to return your package with AnPost. An Post needs around 10 working days to return your package to our Ballymun store and we need an additional 5 days to process the refund.
 
 
6. IT'S DONE! We will refund you or give you a store credit as soon as your package arrives at our facilities.