PRODUCT RECALL
PRODUCTS:
SIMOND PROBE SKI TOURING 240 CM / 280 CM
If you purchased a SIMOND PROBE SKI TOURING 240 CM and/or 280 CM between
01 September 2025 and 29 January 2026 inclusive, please read the information below carefully.
Product information:
240 CM
Design Code: 341132
Model Code: 8973054
Item Code: 5698761
280 CM
Design Code: 341132
Model Code: 8975845
Item Code: 5715775
Why is this product being recalled?
Despite our rigorous quality control procedures, we have identified that this product does not meet
our safety performance standards. An anomaly has been found that may prevent the probe from deploying fully,
which could make it difficult to use during a victim search.
As this is life-safety equipment for mountain use, DECATHLON is unwilling to take any risks.
What to do?
We ask that you stop using this probe immediately and return it to your nearest DECATHLON store.
Upon return, you will receive a full refund at the original purchase value.
Contact
Our Customer Relations Centre is available Monday–Friday, 9 a.m.–6 p.m. at:
[email protected].
We appreciate your understanding and apologise for any inconvenience caused.
Sophie JARAY
QUECHUA WINTER SPORT – Sport Leader
FOUGANZA NEW HORSE RIDING HELMET 100
If you purchased a FOUGANZA - NEW HORSE RIDING HELMET 100 between
20 October 2025 and 02 June 2026 inclusive, please read the information below carefully.
Product information:
Product name:
FOUGANZA - NEW HORSE RIDING HELMET 100
Affected models:
8844101 (Black)
8644620 (Green)
8644618 (Lavender)
8644619 (Pink)
All sizes are concerned by this recall.
In case of doubt, the model code is written on the CE label inside the helmet.
Why is this product being recalled?
The strap running in front of the ear may slide backward, which could affect the stability
and optimal hold of the helmet on the head during normal use.
This creates a risk for the user because head protection is no longer fully guaranteed
in the event of a fall or impact.
What to do?
We ask that you stop using this product immediately and return it to your nearest DECATHLON store.
Remedies available to consumers
Upon return, you will receive a full refund at the original purchase value.
Contact
Our Customer Relations Centre team is available to assist you Monday–Friday, 9 a.m.–6 p.m. at:
[email protected].
We appreciate your understanding and apologise for any inconvenience caused.
Please share this information with your family members and friends if you are aware that the affected product has been gifted, loaned, or resold to another person.