This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.
Refund modality
Upon receipt and inspection of the returned item(s), the seller will process a refund within a maximum of 4 days. The refund will be returned to the original method of payment used at the time of purchase.
Return modality
In accordance with the legal provisions, you will find below the standard withdrawal form to send to us at the following address:
Model withdrawal form
To the attention of GB DIFFUSION, ZAE de la Tuilerie 104 Impasse des Marais 74410 ST JORIOZ – France /
[email protected]
I/We (1) hereby notify you of my/our (1) withdrawal from the contract for the sale of the good (1)/for the provision of the service (1) below
Ordered on (1)/received on (1)
Name of the consumer(s)
Address of the consumer(s)
Date
(1) the inapplicable mention.
Guarantee modality
Products purchased on Decathlon.com.ie are covered by a 12-month warranty, provided by the seller, from the day the customer takes possession of them. The warranty is valid if the defect is due to a manufacturing fault.
For this to be investigated, we kindly request that you please provide the Decathlon customer service team with all documents required to activate the warranty or any warranty extension (purchase invoice, photos, audio clips, etc.).
Carriers delivery times
The products are delivered to the delivery address that was indicated when ordering and the time indicated. This time does not take into account the order preparation time, from 3 to 5 working days. In the event of a shipping delay, GB DIFFUSION will inform the customer by email, who will then choose to maintain their order or cancel it. In the event of a delivery delay, the Customer has the option of terminating the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Seller will then refund the product and the “outbound” costs under the conditions of Article L 138-3 of the Consumer Code. The Seller will provide a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email in order to ensure the order is followed up. The Seller reminds that when the Customer takes physical possession of the products, the risks of loss or damage to the products are transferred to them. Orders are delivered in France by Colissimo and in Europe by Colissimo delivery against signature-delivery 48 hours or by express courier DHL, TNT, DPD or other for other countries.
It is the Customer’s responsibility to notify the carrier of any reservation or delay noted on the delivered product and to inform GB DIFFUSION by email within 3 working days.
GB DIFFUSION cannot be held responsible for any delay in delivery that is not its fault or justified by a case of force majeure.