Surf Monkey

At Surf Monkey we combine a passion for surfing and a love for our planet in every baseball cap we design. For the modern, active and environmentally conscious man, our caps are not just an accessory, but a statement of principle.

Business

Surf Monkey Eus, S.L
Company # B10942803

Address

Heraclio Fournier 11, 3ºC, 01005, VITORIA-GASTEIZ, ES

Return policy

30_Days

The seller certifies and declares that all the products and services it offers on the Decathlon Marketplace comply with the requirements of all the regulations and legislation in force in the EU.

Terms of sale

This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.

Return fees

Returns are free.

Refund modality

Items may be returned for a refund according to the original method of payment. You have 60 days from the receipt date of your order to request a return. Return Policy We reserve the right to refuse a return if the merchandise is not in the same condition as when it was sent, not in its original packaging, or without its original tags. Items received that do not meet these conditions will be returned to the customer. Products Purchased from an Authorized Retailer Refunds will only be issued for the return of the item itself; any additional return-related costs will not be reimbursed. If you purchased the product outside of our authorized distribution network, please contact the retailer directly to confirm their return policy.

Return modality

Items may be returned for a refund using the original method of payment. You have 60 days from the date of receipt of your order to request a return. Return Policy We reserve the right to refuse a return if the merchandise is not in the same condition as when it was sent, is not in its original packaging, or does not have its original tags attached. Items received that do not meet these conditions will be returned to the customer. Products Purchased from an Authorized Retailer Refunds will only be issued for the return of the item itself; any additional return-related costs will not be reimbursed. If you purchased the product outside of our authorized distribution network, please contact the retailer directly to confirm their return policy.

Guarantee modality

Products available on Decathlon.ie are covered by a three-year warranty for purchases made on or after January 1, 2022. Products purchased before this date are covered by a two-year warranty. The warranty applies in cases where the product has a defect resulting from normal use or a manufacturing defect. Important: Presentation of the receipt or invoice is mandatory. In certain cases, images or videos may not be required. How to Submit a Warranty Claim Visit Decathlon.ie. Click on “HELP” and select “Contact our Customer Relations Center.” Choose “Electronic Mail.” Select the category “My online order on MARKETPLACE.” Provide your order number, which can be found in the order confirmation email. It usually starts with “ES” followed by 10 digits. Clearly state the reason for activating the warranty, and attach photos and/or videos when applicable, as they will help us process your request more quickly.

Carriers delivery times

Correos Express for Spain and Portugal: 24–48 hours UPS for Europe: 1–3 business days