thetopmark
Thetopmark e-commerce service team provides you with the most up-to-date and high quality products. We already have brands like ENGWE and DYU working with us. Choose us for a prestigious shopping experience.
Business
DETR Handels UG
Company # HRB740362
Address
Schrieshalmer Straße, 101, 68526, LADENBURG, DE
Return policy
30_Days
The seller certifies and declares that all the products and services it offers on the Decathlon Marketplace comply with the requirements of all the regulations and legislation in force in the EU.
Terms of sale
This item is sold through a trusted Decathlon Marketplace seller. Please be aware of their unique terms of service.
Return fees
Returns are free.
Refund modality
Returned goods will be refunded within 4 days from the date of receipt of the product by the seller. The refund will be made only on
the same payment method used when making the order, without exception.
Return period
30 days from the date of delivery of the order by the shipping company.
Return modality
- 30 days from the date of delivery of the order by the transport company.
- Return charges are free of charge.
- Exchanges and returns of products SOLD BY "DETR Handels UG" are not possible in Decathlon stores and warehouses.
- Information on the condition of the product: new
- Packaging information: return in original packaging
- Return address:
Company:PTTR FRANCE
Name:Pedro Rosa
Address:27 Avenue des Bruyères
ZIPCODE:33830
city:BELIN-BELIET
Country: France
- Return reason information:XXX
- The maximum refund period from delivery to carrier is 4 calendar days.
- The refund will be made by the same method of payment as the purchase.
A) If there is NO return label in the package:
Go to your customer account on decathlon.ie and then click through to 'my
orders' . Click on the order you would like to return. Under 'order details' you will be able to click on 'create a return/exchange'. Then you will be able to
label/further instructions from the seller. Within 48 business hours, our customer service team will provide all further information to complete your return.
B) If a return label is provided:
1. Pack your items securely, in the original box.
2. Stick the return label in a visible place of the package.
3. Send to the above return address.
Guarantee modality
Products purchased from Decathlon.ie are covered by a two-year warranty from the date of delivery of the goods. The guarantee shall be valid as long as it is due to a defect caused by normal use of the product or a manufacturing fault.
The product may be repaired, replaced or refunded depending on the assessment of the defect that will be carried out by the seller.
Include all necessary documents for activation of the warranty or any extended warranty (purchase invoice, photos, audio clips,...).
Carriers delivery times
Delivery time (preparation + delivery): 5 days.
- Carrier: UPS/DPD/GLS/DHL
- Bulky products: Delivery to your door or in your home