You were many in choosing this product and we thank you for that.
Unfortunately, as part of our quality process, the OXELO teams have identified a potential risk regarding the breakage of the scooter direction tube.
A crack can appear progressively and cause the direction tube to break during usage which could cause the child to fall.
Our commitment to the quality of the products that we design for our young users is such that we do not want to take any risks and we have decided to recall this product.
You are concerned if you bought the product from the 24th of January 2021 to the 30th of September 2021 included.
We invite you to return your product to your nearest store for a complete refund.
Our Customer Relation Center is available to answer any questions you may have :
We thank you for your understanding and apologize for the inconvenience caused.