Siroko Solutions S.L.

Returns are free.

"* Right of withdrawal The Customer shall have a maximum period of thirty (30) calendar days from the date of receipt of the Product to inform SIROKO of the total or partial withdrawal of their Product purchase in accordance with applicable law. All returns within this period are free of charge for the Customer. Once thirty (30) calendar days have passed, SIROKO will not accept returns of a purchased Product due to withdrawal. To make use of this system, the Product must be in the same condition in which it was received with the original labeling. The Customer must send the Product in the same box or bag or in a similar form of packaging. If the product is not sent with the original packaging, the Product may suffer depreciation. To ensure the correct return of the product, all labels, packaging, documents and original accessories must be in place, and the order reference number shall be clearly visible on the packaging or on the external label, otherwise SIROKO reserves the right to refuse the return of the product. To request a withdrawal, please click on the following link: https://www.siroko.com/returns-and-size-changes The refund shall be processed as soon as possible, although SIROKO may withhold the funds until the product has been received or until the return process has been confirmed."

"* Returns due to manufacturing defect The User may return any product with a manufacturing defect to SIROKO free of charge. To request an return, please contact us specifying your order number, the reason for the return and the name of the product. You can do this by filling out the contact form. The User shall have a period of one month to inform SIROKO of their dissatisfaction with the product, listing the model or the product name along with a photograph of it and a description of the defects encountered. Past the aforementioned period, SIROKO shall not be liable for any claimed damages. Upon receipt of such notice, SIROKO will inform you within 3 days if it agrees to the return of the product, in which case, SIROKO will proceed to arrange its pick-up. To ensure the correct pick-up of the product, all labels, packaging, documents and original accessories must be in place, and the order reference number shall be clearly visible on the packaging or on the external label, otherwise SIROKO reserves the right to decline the return of the product. Once the product is received and defects are verified, SIROKO will proceed to replace it with an item with identical characteristics at no cost to the Customer."

SIROKO LIMITED WARRANTY All Siroko sunglasses are warranted for three years (in the European Union and worldwide) against the risk of breakage related to defects in workmanship and materials occurring after the date of delivery of the item. Scratches on the lenses are considered normal signs of wear and tear and are not covered by this warranty unless the purchaser can prove that the item already had these defects at the time of delivery. Any alteration of the product by the customer will result in the loss of any right to this warranty. This warranty, included in the contract, is subject to the law relating to the goods purchased by the customer and is applicable without restriction. CARE, USE, COMPLIANCE AND DEFINITIONS, CLEANING AND MAINTENANCE To preserve the superior optical quality of your lenses, your new pair of Siroko sunglasses comes with a specially designed cloth bag for maintenance and storage. Wash the bag regularly by hand and make sure it dries properly. Polarised lenses have a thin reflective film developed to reduce glare and improve contrast. This coating should be treated with special care to avoid scratches. HOW TO CLAIM YOUR WARRANTY If you have any questions, please contact our customer service via the various contact methods listed on our website www.siroko.com.

IROKO ships to almost every country in the world. Shipping costs vary according to the geographical area of delivery and the type of transportation mode involved. You will be able to see the final cost of your shipment at all times during the checkout process. You will also be able to choose among several shipping methods to suit your preferences, depending on your location. Finally, free shipping is available in certain countries for a minimum order amount specified during the checkout process: €60 in Spain (Peninsula and Balearic Islands) and Portugal, €90 or €125 in other selected countries. *We do not ship to P.O. Boxes or Military Bases.