Bicicletas Fast Lap

Returns are free.

- The buyer has 30 days from the date of delivery by the carrier to return the item. - Return shipping is free. - Refunds will be issued within a maximum of 14 days. - Exchanges and returns of products SOLD by Fast Lap Bicycles are not possible in Decathlon stores or warehouses. - Product condition information: The bicycle is categorized into one of four available conditions: Excellent, Very Good, Good, and Acceptable. - Packaging information: The bicycle is shipped in a plastic package inside a special bicycle shipping box. - To process your return: Contact the Decathlon Customer Service Center at 900 100 903 Go to Decathlon.de, click on "Help," then select the third option, "Contact our Customer Service," then select "Email," and then select the "Marketplace" category. ``` Please remember to enter your order number. You can find it in the email confirming your order. The "DE" number followed by 10 digits allows you to easily identify your order and state the reason for the return. - The shipping company is DB Schenker. - You have a maximum of 72 hours to pick up your return.

At Fast Lap, we take data protection seriously. All customer data is handled with the highest security and confidentiality standards in accordance with applicable data protection regulations. As a trusted partner of Decathlon, we sell our bicycles through their platform and ensure that all data transmitted during transactions is protected and used solely for a smooth and secure shopping experience.

We offer a two-year warranty on refurbished products purchased from Decathlon.de starting January 1, 2022. For refurbished products purchased before this date, the warranty is one year. The warranty applies provided the damage is caused by normal use of the product or a manufacturing defect. *Proof of purchase or invoice is mandatory. *In some cases, photos may be requested.

- Shipping time (preparation + delivery): 3 days within mainland Spain - Carrier: UPS - Bulky items: Home delivery